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- Men's suits
- tuxedos
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Thu
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14photos Men's Wearhouse in Plainview
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Reviews about Men's Wearhouse in Plainview
3.9
/ 62 reviews and68 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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young p.
November 1, 2022, 11:47 pm
I don't want tovisit again because the staff doesn't feel friendly.
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See AlsoMen’s Wearhouse in Plainview, NYCompany's official reply
November 2, 2022, 1:29 am
Hello,
Thank you for taking the time toshare your feedback. Our team works hard toprovide customers with the best support possible and weapologize that this wasn’t your experience. We’d like tobetter understand what happened and how wecan make things right, soplease reach out tous atMWListens@menswearhouse.com.
Best Regards,
MW Listens
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Lawrence D.
October 20, 2022, 1:45 am
Ask for Scott. Guy was anabsolute gentleman today and helped meout inmy difficult situation. Knowledgeable, nice and helpful after another store employee was the complete opposite ofthat. Will definitely return tothe store for their products
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Company's official reply
October 20, 2022, 4:37 am
Hi Lawrence thanks for reviewingus! We're happy toknow that you've had agreat experience and look forward toseeing you again soon!
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Kay O.
October 10, 2022, 10:32 pm
Stephanie!! That's the name ofthe employee that saved the day forus. Mywedding was9.30.22and wewent topick upthe groomsman suits atthe Melville location on9/29and everything was wrong. Wrong sizes, scuffed upshoes, everything. Sofrantically welooked for another location tosee ifthey could helpus, came tothis location and Stephanie stepped inand remeasured the groomsman and come tofine out hewas measured incorrectly and she got him right. Ordered him anew suit and wepickedit upthe morning ofthe wedding, just intime. She has noidea the difference she made for usbut ifyou gothere; ask forher. She knows her stuff!! Thank you again!… – show
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Company's official reply
October 11, 2022, 7:41 pm
Hello,
Thank you for giving usa 5-star rating! We're happy toknow that you've had agreat experience with usand look forward toyour next visit.
Best Regards,
MW Listens
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Edwin M.
September 28, 2022, 6:19 pm
This isone ofthose places where you need toorder with caution! Iarrived amonth early for awedding was told that ashirt togo with the order was not available and itwould beordered into gowith mypants being tailored. They asked Icome toget the pants towards the end ofthe month, and that myshirt would bewithit. Iarrived topick upmy pants and was told itwas not ordered and they blamed another store for not shipping instead ofowning upto not finalizing ontheirend. They wereable tofind same shirt ina different size (not that Ihad anoption atthat point) and was told they would follow upand make sure itmade itbefore ihad toleave for the wedding. Nophone calls, Nofollow upat all Ihad totrack down the store itshipped from call and push for them toexpediateit. Sonot only dothey make the mistake but then they brush you off and make itworse. Try adifferent location.
**UPDATE 09/28**- Was told the shirt was onits way and that itwould make iton time. Itdid not and nofollow upcall from management. The other store who had itwasnt even made aware ofthe circ*mstances and sothe shirt stayed behind. They continued tobrush meoff telling meshirt was coming inand torelax. Based onthis Iwill not bein the Wedding Party. Somuch appreciated Mens Warehouse ofPlainview!
… – show00
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Company's official reply
September 28, 2022, 12:48 am
Edwin,
We’re disappointed byyour feedback. We’d appreciate the chance togo over your concerns and appropriate solutions soplease contact usat MWListens@menswearhouse.com.
Best Regards,
MW LIstens
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Evan R.
September 16, 2022, 6:15 pm
Weird that myfirst review isgone. This place isa joke. I've been toother Men's Wearhouses and even bought mywedding suit and groomsmen suits atanother location, all with positive experiences. This isthe only store that tries tosell their separates like shirts and ties at“full price”. They are overpriced sothat they can discount them. $60for ano-name brand tie iscrazy. When Iasked about the pricing, the guy had some rude answer and made meso uncomfortable that paying $60for ashirt that Ireally needed felt disgusting. Ididnt even think about buying thetie. Ohby the way Imanage abusiness inthe shopping center soI would never tell people tostay away from here unless itwas warranted. Get some people with etiquette even ifyou want tocharge that much for atie.… – show
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Company's official reply
September 17, 2022, 1:04 am
We sincerely regret that your experience was less than perfect. Wecare deeply about our customers and want toprovide the most comfortable experience possible. Weappreciate the time you have taken toprovide your feedback onyour experiences and will beusing this for training purposes with our store personnel. Wehope you give usanother chance soon, sowe can share amore positive experience.
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Dr.Anju N.
September 13, 2022, 9:33 pm
Extremely happy with the purchase wemade atthis store.The customer service isexcellent and the sales representative,a lady atthe store promptly greeted usand went straight onto help myhusband get aperfect suit.She guided usall theway,took measurements and even gave her expert opinion onfittings and styles.Very cheerful,happy tohelp and made itso much easier for usto choose aright suiting set and some casual shirts for family.The discounts are not asgreat asadvertised being limited toa certain fit and very few brands.They offer alterations for suits ata minimal price.Highly recommend this store for Men's formal needs.… – show
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Company's official reply
September 13, 2022, 10:25 pm
Hi,
Thanks for reviewingus! We're happy toknow that you've had agreat experience and look forward toseeing you again soon!
Best Regards,
MW Listens
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Bari B.
May 20, 2022, 9:32 pm
Paul was absolutely amazing. Henot only knows the products like the back ofhis hand, but has agreat taste incertain pieces. Iwas inand out inmere minutes. Thank you somuch— Iappreciate the classact.
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Company's official reply
May 26, 2022, 1:38 am
Hello,
Thank you for your review. Don't hesitate toreach out toour office ifyou ever need anything.
Best Regards,
MW Listens
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Adam R.
May 2, 2022, 5:49 pm
I got fitted for ashirt with very specific dimensions and was given one that was three sizes too small. When Iwent back toreturn the suit Istated that the shirt didn’t fit and was ignored. Make sure you double check your suit even After you’re fitted forit.
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Company's official reply
May 4, 2022, 5:56 am
Hi, Adam. Wesincerely regret that your experience was less than perfect. Wecare deeply about our customers and want toprovide the best experience possible. Wehope you give usanother chance soon, sowe can share amore positive experience.
Best regard,
MW Listens00
Reply
Alexander M.
April 2, 2022, 10:36 pm
Great help
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Company's official reply
April 4, 2022, 7:09 pm
Hello,
Thank you for your feedback. We're happy toknow that you've had agreat experience with usand look forward toyour next visit.
Warm regards, MWListens
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Carlos G.
March 10, 2022, 4:42 am
I walked intrying tofind asuit for awedding. Ispoke with “Scott”. 3/9/22around8pm. Hewas very unprofessional the way hespoke tome and myfamily. For every answer hegaveus, hekept saying the amount ofmoney itwouldbe, making mefeel uncomfortable.as ifwe could not affordit. His tone ofvoice was VERY condescending. Instead ofhelping mewith solution, hekept saying how everything isnot going tofit medue tomy size. Scott was myworst experience incustomer service, EVER. Scott needs tolearn how totalk topeople, nomatter the situation.… – show
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Company's official reply
March 16, 2022, 8:30 pm
Hi Carlos,
Thank you for your honest feedback. Weare very sorry tolearn that this was your experience. Wewould appreciate the opportunity tolearn more about your experience. Please reach out tous byemail atMWlistens@menswearhouse.com with the store location, date and time ofyour visit, and any additional details regarding your service atour store.
Kindest regards, MWListens
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Michael B.
February 22, 2022, 4:05 am
Scott was excellent. Fitted 3suits for myson's andI. Alterations tofollow and have every hope itwill besame great service.
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Russell M.
December 11, 2021, 6:31 am
Excellent. The service was good. The fitting was good. Ihad mydoubts about MWbut they were definitely unfounded. Ihaven't bought asuit inover 20years and they made ita pleasure. Thankyou.
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Sammy R.
November 18, 2021, 1:43 am
Paul isa pervert should befired.
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Company's official reply
November 18, 2021, 3:08 am
Hello Sammy,
Thank you for letting usknow about your recent experience. Wewould appreciate the opportunity toreview this experience with you further. Whenever possible, please reach out tous byemail atMWListens@menswearhouse.com with the store location and any additional details regarding your experience.
Sincerely, MWListens
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Justin T.
October 18, 2021, 11:33 pm
Go toa different Men's Wearhouse ifyou have togo toone. This one's got pretty rude, unfriendly and unhelpful staff.
Giving two stars because myrental actually fit decently, sothe person who measured megets full marks. But the person who was super condescending when Iwent topack upmy garment, and the person atthe counter who kept mewaiting tocheck out while doing who-knows-what, onthe other hand -- well… hence the less-than-stellar review.
Didn't have agreat experience here an
d won't becoming back.… – show00
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Company's official reply
October 19, 2021, 2:50 am
Justin, we're disappointed tohear your experience wasn't uptopar. We'd appreciate the chance tohear your concerns in-depth and suggest appropriate solutions. Please contact usat MWListens@menswearhouse.com. We're confident that wecan turn your experience around, and look forward togetting correctingit!
Best regards,
MW Listens00
Reply
Vincent L.
October 7, 2021, 12:35 am
Poor experience- sales people spent the whole time making excuses about out ofstock items, when Ifinally got what Ineeded Iwent topick itup post alteration and itwas ajoke. Had towait afull hour after Iwas told they would beready and alterations were completely off because “it’s just been sobusy” Iwould not gohere again.
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Company's official reply
October 11, 2021, 5:20 pm
Hi, Vincent. Thank you for taking the time toshare your feedback, Vincent. Our team works hard toprovide customers with the best support possible and weapologize that this wasn’t your experience. We’d like tobetter understand what happened and how wecan make things right, soplease reach out tous atMWListens@menswearhouse.com.
Best regards,
MW Listens00
Reply
Cindy L.
September 16, 2021, 11:25 pm
Miguel was amazing towork with, Ilove his personality. Hewas extremely busy but very polite.
Our experience isthis establishment isthat myhusband got fitted for atux. When wewent topick itup itwas like too small and too short all over. They had tohave them order, fix and then wewill pick itup the followingday, argh, Good thing wecame ina day early for the wedding.All inall, itwas avery clean, well organized, very laid out store. Did Isay how much Iliked Miguel?
I will
give them the benefit ofthe fitting, Iguess.… – show00
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Company's official reply
September 20, 2021, 6:31 pm
Cindy,
Thank you for taking the time toshare your experience with usregarding the Plainview location. Wecertainly are glad tohear that the fitting issue was addressed. Inaddition, wewill ensure toreach out toMiguel topraise him for ajob well done. Ifyou have additional feedback, feel free toreach out tous atMWListens@menswearhouse.com.
Best Regards,
MW Listens
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Eric N.
September 6, 2021, 12:34 am
One ofmy groomsmen who couldn’t make itto adifferent men’s wear house location tried tocome inthis morning toget measurements done for acustom suit. anemployee said itwasn’t possible, however wewere told itwas possible bythe location the rest ofus wentto. Long story short hewouldn’t listen tome onthe phone, was insanely rude tome and mygroomsmen. Mygroomsman then drove toHuntington and guess what… they measured him and wewere able toget the job done. Avoid this place atall costs, drive toHuntington… – show
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Company's official reply
September 6, 2021, 5:30 pm
Eric, weare committed toproviding each and every customer with apositive experience and are proud ofour track record inoffering high-quality service. However, itdoes seem that wefailed tomeet your expectations. Weapologize for this issue and hope you’ll reach out toMWListens@menswearhouse.com tomake this right.
Best regards,
MW Listens00
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Jeff S.
August 20, 2021, 12:02 am
Very low store inventory for formal shirts.
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Robert P.
August 12, 2021, 12:01 am
Sales personnel were excellent. Very helpful and knowledgeable especially Scott. Plus got 2suits ata good price.
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Anthony S.
July 12, 2021, 4:05 pm
The Salesman, Paul was very experienced and patient withme. The fitting was quick and easy. The result was perfect. Everyone complimented the Tuxedo. lrecommend using them for your tuxedo needs.
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