Updated: July 11, 2022
This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series
("Windows 10 Pro" preinstalled model).
Windows 10 OS Version change announcement
The (Windows 10) OS version of the recovery media created with the download service changed from "October 2020 Update" to "November 2021 Update" from Early June, 2022.(Excluding some models)
As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.
- Introduction
- Steps for Install Windows 10
- Notes
- Product List for Windows 10 Installing
- Support Evaluation Information
- Recovery Disc Creation Utility
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (1)](https://i0.wp.com/dl-pc-support.connect.panasonic.com/itn/common/img/icon/icon_other.gif "Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (1)"){kind=icon}
Introduction
This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series ("Windows 10 Pro" preinstalled model).
For the target models that can install Windows 10, please confirm with the following.
Model selectionAbout the OS for which installing Windows 10 is possible:
- Windows 10 Pro (Preinstalled model)
The downloading procedure may take time depending on the network environment.
So we strongly recommend that you use a flat-rate broadband-line and you perform when you have enough time.[Please read before installing Windows 10]
Please prepare backup media and recovery media for installing of Windows 10.
The information on the media this service supports, refer to the following.
Notes
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (2)](https://i0.wp.com/dl-pc-support.connect.panasonic.com/itn/common/img/icon/icon_manual.gif "Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (2)"){kind=icon}
Steps for Install Windows 10
Workflow
The following table shows the workflow of this service. Here "Tool" means "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" which is a support tool that is used for download and install when installing Windows 10.
This tool needs ".Net Framework 4.5 (or later)".
Check cautions described in each section before operation.
| Step | Contents | |
|---|---|---|
| Create media for installation Windows 10 | Step 1 | Preparations for installation
|
| Step 2 | Download the "Tool" | |
| Step 3 | Download the recovery data (for installation Windows 10) using the "Tool" | |
| Step 4 | Create the recovery media (for installation Windows 10) using the "Tool" | |
| Install Windows 10 | Step 5 | Backup data |
| Step 6 | Install Windows 10 using the recovery media |
Notes
Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
Please be sure to back up any important data beforehand.
Create Windows 10 Installation Media
Prepare Unused Media
- This tool supports DVD-R DL (dual layer).
- DVD-R (single layer) / +R (single layer) / +R DL (dual layer) / Blu-ray aren't supported.
- This tool also supports USB memory.
<Restriction of the tool>
If the size of the recovery data is more than 26 GB, this tool doesn't support USB memory.
In that case, you can use only DVD for creating the recovery media.
- Estimated number or capacity of the media is as follows.
| Media type | Localized model | MUI model |
|---|---|---|
| DVD-R (single layer) DVD+R (single layer) | DVD-R (single layer), DVD+R (single layer) aren't supported. | |
| DVD-R DL (dual layer) | Up to 2 discs | Up to 2 discs |
| DVD+R DL (dual layer) | DVD+R DL (dual layer) isn't supported. | |
| USB Memory * | 16GB or more is recommended | 32GB or more is recommended |
| Blu-ray | Blu-ray isn't supported. | |
* Please make sure that all data will be erased.
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (4)](https://i0.wp.com/dl-pc-support.connect.panasonic.com/itn/common/img/icon/icon_pc.gif "Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (4)"){kind=icon}
Product List for Windows 10 Installing
The target models for Windows 10 Install are listed below.
Model selection
| Series name | Detailed model numbers | OS Version/Note |
|---|---|---|
| CF-20[E/F/G/H] (mk2) | CF-20[E/F/G/H]****[T/V]* | November 2021 Update |
| CF-33[A/B/C/L/M/N/V/W] (mk1) | CF-33[A/B/C/L/M/N/V/W]****[T/V]* | |
| CF-33[G/J/K/R/S/X/1/2/3] (mk2) | CF-33[G/J/K/R/S/X/1/2/3]****[T/V]* | |
| CF-LV8[R/S] (mk1) | CF-LV8[R/S]***T* | |
| CF-SV1R (mk2 Asia model) | CF-SV1RD**[T/V]* | |
| FZ-55[A/B/C] (mk1) | FZ-55[A/B/C]****[T/V]* | |
| FZ-55[D/E/F] (mk2) | FZ-55[D/E/F]****[T/V]* | |
| FZ-G1[U/V/W/X] (mk5) | FZ-G1[U/V/W/X]****[T/V]* | |
| FZ-G2[A/B/C/D] (mk1) | FZ-G2[A/B/C/D]****[T/V]* | |
| FZ-M1J, FZ-M1HCJ (mk3 Standard model) | FZ-M1J****[T/V]* FZ-M1HCJ**TR | |
| CF-31[6/7/8/9] (mk6) | CF-31[6/7/8/9]****V* CF-ALEPEMA8 | October 2020 Update (There is no plan to offer newer versions.) |
| CF-SV8R (mk2) CF-SV8R (mk2 Asia model) | CF-SV8R*[A/B/D/E/F]*T* CF-SV8R***V* | |
| CF-XZ6R (mk1) | CF-XZ6R***[T/V]* | |
| FZ-M1G (mk3 Value model) | FZ-M1G****T* (except for China Model) | May 2020 Update (There is no plan to offer newer versions.) |
| CF-20[A/B/C/D] (mk1) | CF-20[A/B/C/D]****[T/V]* | November 2019 Update (There is no plan to offer newer versions.) |
| CF-33[D/E/P/Q] (mk1) | CF-33[D/E/P/Q]****[T/V]* CF-33DPHAEKH | |
| FZ-G1[P/Q/R/S/T] (mk4) | FZ-G1[P/Q/R/S/T]****[T/V/K/N]* (except for China Model) | |
| FZ-M1EAF, FZ-M1F (mk2 Standard model) | FZ-M1EAF**T* FZ-M1F****[T/V]* | |
| CF-31[6/7/8/9] (mk6) | CF-31[6/7/8/9]****T* | May 2019 Update (There is no plan to offer newer versions.) |
| CF-54[D/E/F] (mk2) | CF-54[D/E/F]****[T/V]* | |
| CF-54[G/H/J] (mk3) | CF-54[G/H/J]****[T/V]* | |
| CF-LX6[T/Y] (mk3) | CF-LX6[T/Y]***T* | |
| CF-SZ6R (mk2 Asia model) | CF-SZ6R***T* | |
| FZ-G1R (mk4) | FZ-G1R****TR | |
| FZ-M1D, FZ-M1ECD (mk2 Value model) | FZ-M1D****[T/V]* FZ-M1ECD**TR | |
| FZ-M1ECF (mk2 Standard model) | FZ-M1ECF**T[R/Z] | |
| CF-31[1/2/3/4] (mk5) | CF-31[1/2/3/4]****[T/V]* CF-3111-01CM CF-3118-00CM CF-3118-02CM CF-3120-01CM CF-3118150CM CF-3110916CM CF-ALEPEMA5 CF-ALEPEMA6 CF-ALEPEMA7 | October 2018 Update (There is no plan to offer newer versions.) |
| CF-54[A/B/C] (mk1) | CF-54[A/B/C]****[T/9]* | |
| CF-D1[N/Q] (mk3) | CF-D1[N/Q]****T* | |
| FZ-M1G (mk3 Value model) | FZ-M1G****V* |
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (5)](https://i0.wp.com/dl-pc-support.connect.panasonic.com/itn/common/img/icon/icon_document.gif "Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (5)"){kind=icon}
Support Evaluation Information (Important Matters and Restrictions)
Important Matters and Restrictions on "Windows 10 November 2021 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 November 2021 Update | Please check the following support information. Support information about restrictions on "Windows 10 November 2021 Update" |
Important Matters and Restrictions on "Windows 10 October 2020 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 October 2020 Update | Please check the following support information. Support information about restrictions on "Windows 10 October 2020 Update" |
Important Matters and Restrictions on "Windows 10 May 2020 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 May 2020 Update | Please check the following support information. Support information about restrictions on "Windows 10 May 2020 Update" |
Important Matters and Restrictions on "Windows 10 November 2019 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 November 2019 Update | Please check the following support information. Support information about restrictions on "Windows 10 November 2019 Update" |
Important Matters and Restrictions on "Windows 10 May 2019 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 May 2019 Update | Please check the following support information. Support information about restrictions on "Windows 10 May 2019 Update" |
Important Matters and Restrictions on "Windows 10 October 2018 Update"
| No. | OS Version | Support Information |
|---|---|---|
| 1 | Windows 10 October 2018 Update | Please check the following support information. Support information about restrictions on "Windows 10 October 2018 Update" |
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (6)](https://i0.wp.com/dl-pc-support.connect.panasonic.com/itn/common/img/icon/icon_download.gif "Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (6)"){kind=icon}
The "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" Windows 10 Install Support Tool
What is the "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
It is a support tool that is used to download or install when installing Windows 10. This tool needs to be installed “.NET Framework 4.5 (or later) ”.Downloading "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
This tool can be downloaded from the following page.Recovery Disc Creation Utility(Recovery Image Downloading Edition)
![Windows 10 Recovery Image Download Service (Install Windows 10 Pro [Preinstalled Model])|TOUGHBOOK Support (2024)](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mP8/h8AAvMB+NzmkbcAAAAASUVORK5CYII=)